1. INTRODUCTION

Kwick Access Rentals (Pty) Ltd (“Kwick Access Rentals”, “we”, “us”, or “our”) is committed to protecting personal information in accordance with the Protection of Personal Information Act (“POPIA”).

This Privacy Policy explains how personal information is collected, used, and protected when you interact with us.

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2. ACCEPTANCE

By requesting a quotation, engaging our services, or using our website, you acknowledge that you have read and agree to this Privacy Policy.

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3. INFORMATION WE COLLECT

We may collect:

• Identity and company information
• Contact details
• Billing and financial information
• Site and operational information
• Equipment usage and telematics data
• Communication records

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4. PURPOSE OF PROCESSING

We process personal information for legitimate business purposes, including:

4.1. Service Delivery

• Processing quotations
• Managing equipment hire
• Issuing invoices

4.2. Customer Engagement (IMPORTANT)

• Following up on quotations
• Contacting customers regarding enquiries
• Providing service-related updates

This is standard and lawful under POPIA

4.3. Business Operations

• Risk management
• Equipment tracking and monitoring
• Contract enforcement

4.4. Legal Compliance

• Meeting regulatory and legal obligations

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5. MARKETING COMMUNICATION

We may send you communications relating to:

• Quotations you have requested
• Services you have enquired about
• Existing business relationships

You may opt out of receiving marketing-related communication at any time by contacting us.

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6. LEGAL BASIS

We process personal information where:

• It is necessary to perform a contract
• It is required for legitimate business interests
• It is required by law
• Consent has been provided where applicable

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7. SHARING OF INFORMATION

We may share information with:

• Service providers
• Financial institutions
• Insurance providers
• Legal and regulatory authorities

We do not sell personal information.

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8. DATA SECURITY

We implement reasonable safeguards to protect personal information, including:

• Access control
• Secure storage
• Internal confidentiality measures

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9. DATA RETENTION

Information is retained:

• For the duration of the business relationship
• As required by law
• For dispute resolution purposes

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10. YOUR RIGHTS

You have the right to:

• Access your personal information
• Request correction
• Object to processing
• Opt out of marketing communication
• Lodge a complaint

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11. POLICY UPDATES

We may update this Policy from time to time.
The latest version on our website will apply.

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12. CONTACT

Kwick Access Rentals (Pty) Ltd
info@kwick.co.za
0861 159 425